Verizon Home Device Protect
Covering more home
tech.
Offering more
than peace of mind.
Expanded coverage
We now cover even more of your home tech
like Wi-Fi gaming devices, pet tech, smart
floor care and home healthcare devices.
Hassle-free repairs
You're protected if your home tech
experiences a
covered breakdown - no matter
where you bought it,
or even if you have a
receipt.
24/7 tech support
Rely on fast, 24/7 access to experts who can
answer virtually any question about home
tech.
2nd residence covered
Protect eligible tech in a second residence
like a
family member’s home or a student's
college
apartment at no additional cost.
In-home expert visits
Take comfort knowing your protection
includes 2
in-home expert visits every 12
months.
Installation made easy
Get professional installation on eligible home
tech for
just $49/product. And if you're a
Verizon Home
Internet customer, the
installation's on us.
How much have you
invested in
your
home tech?
Use the calculator below to add up the tech in
your home and find out how large an
investment
you’ll be protecting with Verizon
Home Device Protect. Premium gaming, Wi-Fi
pet tech, robotic
vacuums, home healthcare
devices are now also covered.
Discover other helpful
options.
Home Device Advisor
For those who just want premium tech support for their eligible home
products, we offer Home Device Advisor for only $15/month (plus
applicable taxes). You’ll get fast, 24/7 tech help by phone chat or app,
2 in-home visits every 12 months, and optional product installation for
only $49/product install.
Verizon Mobile Protect
Verizon Mobile Protect gives you same-day delivery and setup
for replacement smartphones and new devices purchased from
Verizon. Plus, you’ll get access to 24/7 digital security and
privacy tools and Tech Coach experts.
Have questions?
We’ve got answers.
What is Verizon Home Device Protect?
Verizon Home Device Protect provides coverage of eligible home tech from TVs, gaming systems and computers to smart home products, wearables and Wi-Fi enabled home healthcare devices.
What do I get with Verizon Home Device Protect?
With Verizon Home Device Protect, you get:
- Connect & Protect - All 5G Home Internet customers w/VHDP get a $0 professional setup of 5G Home equipment. Verizon Home Internet customers with a 5G Home or Fios internet plan who are enrolled in VHDP can enjoy a $0 installation for eligible home tech such as televisions, soundbars, security cameras, thermostats and doorbells. 1
- Repairs or replacement - If your eligible home entertainment, home office, wearable or smart home product experiences a covered breakdown, we'll repair or replace it for you. A $49 or $99 service fee may apply when a claim is filed. Limitations and exclusions apply. See the Terms & Conditions before enrollment. 2
- Second residence coverage - Protect eligible home tech in a second residence of your choosing - at no additional cost. 3
- 24/7 Expert help - 1-Tap access to expert support, device tips and self-help tech guides.
- In-home expert visits - 2 in-home visits per 12-month period from experts to help you configure, setup and optimize smart products or choose the best Wi-Fi devices for your home. 4
- Complete Tech Care - Get your laptops, gaming consoles and tablets tuned up and cleaned out.
Note: Verizon Home Device Protect doesn't cover devices already covered by any one of the Verizon mobile device protection options. To learn about protecting those devices, please visit our Verizon Mobile Protect FAQs.
1Customers enrolled in both Verizon Home Device Protect (VHDP) and Verizon 5G Home Internet are eligible to have the $99 professional setup fee for Verizon 5G Home waived in locations where professional setup is available. Professional setup available in select locations and, if available, will present at time of service order. To be eligible for fee waiver, the 5G Home order must be placed after 4/25/24 and while the customer is enrolled in both VHDP and 5G Home. The customer must remain enrolled in both VHDP and 5G Home for 90 days after the professional setup. After 90 days, the setup fee will be waived and a bill credit will be added to the customer's Verizon account. Promotional offers for the professional setup fee may be offered periodically to other Verizon customers.
2If we determine that we cannot service your product as specified in this Plan, we may replace it with a replacement product, or we may at our discretion, issue you a gift card or check based on the replacement value, age and condition of the product, as determined by us, immediately prior to the breakdown.
3Your primary address for Verizon Home Device Protect coverage is your Verizon account address. You may change your second covered address up to 3 times per 12 months. In order to cover a second address, you must add it through your Asurion dashboard at my.asurion.com/dashboard or at the time of filing a claim. Your second covered address must be used primarily for residential and not business purposes. Terms and conditions apply to both covered addresses, and claims at both covered addresses will count towards the plan aggregate claim limit.
4Limitations and exclusions apply. See Verizon Home Device Protect Technical Support Terms of Service for details.
Who's eligible for Verizon Home Device Protect?
To be eligible for Verizon Home Device Protect, you must have either:
- A Verizon broadband account with Fios® or high-speed internet
- A Verizon mobile account with:*
- Unlimited plans you can mix and match
- A shared data plan, such as:
- Shared Data Plan – 5GB**
- Shared Data Plan – 10GB**
- The new Verizon Plan shared data plan (e.g., S, M, L)**
- The Verizon Plan**
- The MORE Everything® Plan**
Not sure what plan you have? Go to My Plan in My Verizon.
*Business, government and prepaid accounts aren't eligible. Certain older wireless calling plans may not be eligible.
**These plans are no longer available to add to your account, but if you already have these plans, you can still enroll in Verizon Home Device Protect.