Who we are
Ookla’s mission is centered on improving connectivity and customer network experience through industry-leading data, tools, and insights that transparently answer the questions at the heart of telecommunications.
But our identity is about more than what we build. We believe that achieving great things starts with fostering a workplace that puts people first, from our employees to the end users of the networks for which we advocate.
Ookla is a subsidiary of Ziff Davis (NASDAQ: ZD), a vertically-focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech.
What we do
Ookla started with Speedtest®. We’ll always care deeply about speed and making connectivity faster, but that’s just the start of what we have to offer.
Our work touches every group that cares about improving network connectivity and, most importantly, the customer network experience. This includes consumers seeking actionable information about their personal connections; operators seeking to measure, optimize, and publicize their networks; governments and regulatory bodies mapping network availability for their constituents and promoting policy that improves access; non-profits, NGOs, and other humanitarian organizations striving to close the digital divide; and many more.
When you work at Ookla, you have the unique opportunity to work with our world-renowned Speedtest and Downdetector® platforms, along with a growing suite of end-to-end enterprise solutions that collectively serve hundreds of millions of users worldwide. You will utilize your skills to continue to develop and maintain our flagship enterprise products, consumer experiences, and expansive network intelligence. Working at Ookla means using these data and insights to further our mission and drive meaningful understanding and change to improve connectivity accessibility for all.
Where we are
Life at Ookla
Ookla takes a balanced approach to work, valuing both achievement and enjoyment. We don’t believe in a “one-size-fits-all” approach, and think of our team as people first, employees second. We believe team members who are given the freedom to be responsible and flexible in their work are freed up to be more creative, well-balanced, and successful in their accomplishments. At Ookla, we care deeply about each other and what we do, and this is reflected in our work and our culture.
A diverse workplace
Ookla will always be an advocate for diversity and the inclusion of individuals with a wide variety of backgrounds, identities, and expressions. Every person here makes a unique contribution toward establishing Ookla as a place where people can grow and succeed. We enable these contributions by maintaining a workplace environment that embraces diversity and fosters authenticity, creativity, and curiosity.
Purpose driven
Ookla is in the unique position of providing tools, data, and insights that help drive meaningful visibility and conversation into global networks. We constantly strive to expand the breadth and accessibility of our offerings for the benefit of the industry and consumers alike. We believe that as a group of people who care, we can utilize our extensive data and resources to influence and support lasting evolution in the telecommunications industry.
Flex Fridays
We offer Flex Fridays every week at Ookla. Flex Fridays encourage our employees to adopt sustainable work practices through an individually tailored approach, allowing employees to have choice in how they spend their Friday work day. This policy reduces meeting overload, clears room for focused work, career development, or personal needs, and creates a more balanced work week.
Great benefits
Progressive parental & family leave
Flexible PTO
Paid volunteer time & corporate giving match
Udemy
Remote friendly
Comprehensive insurance packages
401K, pension, ESPP options
Wellness perks & benefits
An Award-Winning Workplace
Find your team
Engineering & Technology
Ookla’s engineering organization is responsible for turning our product vision and consumer experiences into reality and supporting the various teams within Ookla. Our teams solve intriguing technical challenges every day as they engineer software, manage data, and build platforms that support the world’s largest connectivity measurement ecosystem. Collectively, we focus on collaboration, mutual support, humility, and a shared passion for creating delightful software experiences.
“Ookla’s ongoing optimization goes far beyond its products and services but extends to its ability to build an optimal workplace replete with diversity, inclusion, and great benefits.”
– YW
Sales
With individuals in over 20 countries, the Sales team is primarily responsible for client engagements driven by Ookla data, technology, and solutions, and streamlining processes to enable efficient and effective selling. Our Sales team works collaboratively within our team and across the company, with the ultimate end goal of helping our customers improve the availability and connectivity performance overall.
“What keeps me at Ookla is the same reason I started here. It’s a fun, innovative start-up type environment. The culture is authentic. It’s personal, it’s professional and we offer solutions I absolutely support and believe in. Even as the company grows, Ookla maintains its warmth, supporting employees so we can take care of our clients.”
– PM
Product
The Product team is responsible for the overall success of Ookla’s evolving product portfolio. Our members focus on the development, implementation, and improvements of our product vision and roadmaps that inform the extensive Ookla consumer and enterprise suite. We collaborate closely with Engineering and Technology, Marketing, and Sales teams to execute product roadmaps, promote offerings, and drive growth while ensuring excellent results.
“My team trusts one another to get projects done and we aren’t afraid of asking for or offering help. We all feel supported and respected while we utilize our flexibility knowing that we will accomplish tasks together.”
– JS
People Operations
The Ookla People Operations team supports employees at all levels within the organization. This group is comprised of facilities, people operations and talent acquisition teams who empower employees and facilitate their day-to-day work life. We handle all HR tasks from recruiting and hiring employee management to programs that foster a culture of collaboration, creativity, and community involvement, while keeping employee satisfaction and well-being at top of mind.
“Coming to Ookla was like coming home to long-lost family–I felt like I belonged immediately. Everyone here truly cares about the individual, not just “the employee.” I get to work with and amongst talented, driven people who also know how to have FUN! Applying with Ookla was the best decision I’ve ever made–I’m constantly telling everyone I know how wonderful it is here.”
– KE
Marketing
Ookla’s Marketing team has the intriguing opportunity of interacting with both B2B and B2C audiences across global markets, industry verticals, and use cases. Our list of addressable audiences and solutions is vast, which creates an exciting opportunity to dig into a multitude of different marketing projects on any given day. Areas of specialization include content, corporate communications and press, enterprise marketing, product marketing, marketing operations, project management, consumer marketing, community management, and more.
“The magic of Ookla is really the people. We say that and still new hires are always surprised to find how much we truly mean it. Expect to be surrounded by people who work with you to make the best product possible in a way that feels manageable. The work/life balance is pretty great, too.”
– IM
Field Operations
The Field Operations team is focused on the collection of data that provides actionable insights for our ever-growing suite of products, which in turn helps improve end-user’s technology experience. We manage and support groups of Mobile Network Field Technicians who test cellular technology globally for ongoing and professional service projects.
“I enjoy working with teams that think on their feet, pivot and adjust to ever-evolving requirements culminating in customer satisfaction and success.”
– LM
Finance
The Finance team is responsible managing Ookla’s accounting and financial planning and analysis functions. Our team is focused on ensuring precision of all aspects of company transactions and documents; books and reports, AP and AR, expense tracking, and financial integration of M&As. We work closely with the Executive team to develop annual budgets, financial models and analyses, and strategy. Day-to-day, we interact cross-functionally with many Ookla and Ziff Davis teams.
“Ookla provides the chance to enhance your professional growth by learning about additional business units within the Ziff Davis organization. You’ll have the opportunity to work alongside strong leaders and gain valuable experience”
– RPC
Experience
If you can see or interact with it, the Experience team works on it. We interpret the needs of our users, along with the needs of the company, and transform them into compelling, easy to understand products and experiences. Our team is responsible for all Product Design, User Research, UX Development, Brand Design, and Marketing Design.
“What I like best about Ookla and my team is the grace and autonomy I am given to solve tasks my own unique way, and even make mistakes, which enables me to not be afraid to explore and challenge myself to expand skills and grow.”
– GS
Our application process
Curious what happens after you hit “submit” on your application? Depending on the position you apply for, certain elements of the process may vary slightly. However, Ookla’s interview and hiring process follows these standard guidelines. Here’s what you can generally expect:
Review
Our team reviews applications based on a framework of specific skills and criteria tailored for each individual role.
Intro to Ookla
If we identify a potential fit in our review process, one of our Recruiters will schedule a phone call to offer an overview of the position and gauge interest of both parties.
Role-specific interview
If the goals of each party align, an initial interview is scheduled between the candidate and a hiring manager or team lead. They will assess your skill set and have a chance to get to know you. This may be a technical interview where you demonstrate coding skills, or it may be conversational to learn more about your specific expertise for the role. Some interviews may include an additional skill demonstration or assigned task related to the job responsibilities of the open position.
Interview loop
The next step consists of an in-depth interview loop including four to five sessions with employees from departments across the organization with which you will closely interact. You will meet with one to two people at a time where we cover a variety of skills needed for the role in more depth and detail. We believe the interview process goes both ways and welcome any questions you have about what working at Ookla is like.
Offer
After we privately draft individual feedback from the interview process, we meet as a team to discuss the candidate. During this process, we monitor biases to fairly and transparently evaluate the candidate’s opportunities for growth, potential, and fit. If we determine you are a match for the team and role, we will make you a competitive offer. Within a couple of days of your final interview, you can expect us to contact you with the outcome of our decision.
Open Roles
If you’re excited about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role.
We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company.
We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, please reach out to recruiting@ookla.com and let us know how we can best accommodate you.