🔥🔓 Insider unlocks $200M USD CARR on #IWD2024 🔓🔥 How did we do it: 🏔️ Build a platform that anticipates and solves marketers’ biggest challenges and frustrations - before they even arise 🤖 Deliver against the most aggressive product and #AI roadmaps to be a first-mover, always incorporating the latest tech and capabilities ❤️ “Love customer problems” to deliver the ultimate vendor experience Demand for Insider is growing as marketers prioritize customer experience as the single most important value driver and the key to retaining customers and earning their loyalty. Announcing this milestone on #InternationalWomensDay is even more significant. As one of the few woman-founded, 70% women-led, and predominantly women-owned SaaS unicorn companies, we’ve unlocked a milestone few reach. Thank you, Nasdaq, for celebrating with us. Happy #IWD to all outstanding women in CX and beyond! Find out more: https://bit.ly/3TeLYvg Become part of the journey — We’re #hiring everywhere 👇
Insider.
Software Development
The #1 platform for individualized, cross-channel customer experiences.
About us
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS). Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
- Website
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https://useinsider.com/
External link for Insider.
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Type
- Public Company
- Founded
- 2012
- Specialties
- Online Marketing, Predictive Analytics, Web Personalization, E-commerce, Mobile Platforms, and Omnichannel marketing
Products
Insider.
Personalization Software
Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.
Locations
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Primary
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Kağıthane
Istanbul, TR
Employees at Insider.
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Rossana Sadir
CEO & Board Member
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Coenraad van der Poel
Operator turned Investor, SaaS Scale-up Expert, Board Member
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Nazir Ul-Ghani
Director Sales, EMEA & APAC - Meta Business Messaging (Whatsapp, Instagram & Messenger)
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Mike Edwards
Experienced CEO and Chairman with expertise in Public and Private companies, digital commerce, and building consumer-tech AI & CPG brands. Trusted…
Updates
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On May 22nd, our UK team member Emily Maddox, Digital Growth Manager, will be taking the InternetRetailing Events stage alongside Juliano Allegrini, Global Head of Marketing, at Generation for a session on automation’s impact on education-to-employment systems. During the session, Emily and Juliano will explore how Insider’s platform enhances learner mobility, streamlines Generation’s marketing efforts, and revolutionizes collaborative strategies and future plans. Find our team at stand #A31 to discover a BRAND NEW WAY™ for personalized omnichannel customer experiences and don't miss this opportunity to gain fresh perspectives on the future of marketing automation! See you there! 🚀 #IRXeDX24 #Ecommerce #Expo
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We’re all set for Seamless Middle East & Saudi Arabia! 🚀 Visit our booth, #H3-F46, to meet our team members, Ajish P., Rezan Ibishukcu, Bharat Mittal, Aditya J., and Anıl Kiper. Don't miss out on our team’s sessions; 🗓️ Tue 14 May, 13:15 📌 Why #WhatsApp conversations and AI will transform the brand-consumer relationship, led by our Senior Solutions Consultant for MEA, Aditya J. 🗓️ Wed 15 May, 12:40 📌 Real-life Perspectives on How #GenerativeAI is Transforming Marketing, hosted by three remarkable women pioneering Generative AI and CX; our CMO, Merve Nazlioglu, Lara Barkouki, Head of Marketing of Dubai Holding, and Plama Spetsova, Head of Online of Alshaya Group. 🗓️ Wed 15 May, 13:40 📌 How to build a high-performing CMO tech stack for success, presented by our Commercial Director for MEA, Ajish P. We’re looking forward to seeing everyone! #SeamlessMiddleEast2024
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We have just concluded #UPLIFT Dubai In association with AWS and Contentsquare. A heartfelt thank you to everyone who joined including our esteemed speakers: Neda Golshan, Daniele Stroppa, Ali AlShawa, CLMP™, Alaa Alsweileh, Houssam Abatal. 🤝 We connected with inspiring individuals from the e-commerce and retail community, engaged with digital disruptors, and learned from top leaders driving growth at iconic brands. Thought-provoking discussions revolved around retail challenges and cutting-edge #CX trends. ✨ Topics included “Future of Mobile App Commerce with Gen AI” and “How is AI Reshaping the Retail Industry!” Stay tuned for the next Uplift! 🚀 #CustomerExperience #Personalization
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In celebration of #MothersDay, our North America Marketing Director, Morgan Meyer, sat down with her mom, Susan, to explain what Insider is and show how easy the Insider platform is to use. Susan even creates her first-ever customer journey - for her favorite cosmetics brand, L'Oréal…with a little help from Sirius AI™, the world’s most comprehensive AI solution for marketing and #CustomerExperience. Happy Mother’s Day to everyone celebrating! And remember, if you’re still suffering with your current tech vendor - the Insider platform is so easy to use that #MomCanDoIt 💪 #GenerativeAI
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We just wrapped up #UPLIFT Dubai - Navigating Tomorrow’s Markets with Generative AI! 🚀 Today, we have gathered industry experts, digital disruptors, and top leaders from iconic brands for insightful discussions on key challenges in marketing and the latest customer experience trends (#CX). Thank you to all of our speakers and sponsors, (AWS, Contentsquare) for making today possible. 🎙️Ali AlShawa, CLMP™, CRM & Loyalty Senior Manager, Vogacloset 🎙️Neda Golshan, Group CPO - Ecomm, ZOOD (ZOOD Pay | ZOOD Mall) 🎙️Alaa Alsweileh, Head of Digital, Samsung Electronics 🎙️Daniele Stroppa, Senior Partner Solutions - Retail, Amazon Web Services (AWS) 🎙️Houssam Abatal, Enterprise Account Executive - MENA, Contentsquare Make sure to follow us to stay updated on upcoming events near you – you can find us all over the world 🌍 🚀 #CustomerExperience #Personalization
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Wanna know how the beauty industry’s best-loved brands drive more growth and revenue with Insider? Well, good news: Our latest tell-all #beauty ebook has just landed 🔥 From expert tips on engaging and converting new customers to our favorite ways to delight returning customers and boost #CLTV, this ebook teaches #BeautyMarketers everything they need to know about driving growth in 2024 and beyond. Access actionable tips on delivering hyper-personalized #CustomerExperiences that drive customer acquisition and retention and improve product discovery. 💄💋 Download the ebook today 👉 https://bit.ly/47Lk5Qo
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Where next? 📍 The Insider team will be at Seamless Middle East & Saudi Arabia in Dubai next week. Come meet our experts, Ajish P., Rezan Ibishukcu, Aditya J., and Anıl Kiper, at Booth #H3-F46 Plus. you can pick up expert advice and insights from our team across numerous sessions throughout the agenda, including: 📍 Real-life Perspectives on How #GenerativeAI is Transforming Marketing hosted by our CMO, Merve Nazlioglu on Wed 15 May, 12:40. 📍 Why #WhatsApp conversations and AI will transform the brand-consumer relationship with our Senior Solutions Consultant for MEA, Aditya J. on Tue 14 May, 13:15. 📍 How to build a high-performing CMO tech stack for success with our Commercial Director for MEA, Ajish P., and our partner Aaryan Kapur from Aster DM Healthcare on Wed 15 May, 13:40. See you there! #SeamlessMiddleEast2024
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The Insider team is headed to Birmingham, on 22nd & 23rd of May, for the InternetRetailing Events! 🙌 👉 Our #CustomerExperience experts will be on hand to showcase how our platform can help increase revenue through personalized, cross-channel experiences, while increasing productivity and efficiency across the entire marketing team, with our patent-pending #GenerativeAI solution, Sirius AI™. We’ll also be taking the stage with Juliano Allegrini from Generation, as they share Empowering Change Through Automated Marketing: Insider & Generation's Journey on the Future of Commerce Stage, on Wednesday 22 at 3 pm. 📆 Don't miss out on our panel session with Jon Dixon, Sales Manager of Insider, discussing How to build customer trust and loyalty. Join us on Thursday, May 23, 2024, at 1 pm on the Customer Experience Stage to gain valuable insights! 🎤 Join our workshop: Unlocking Growth: The Impact of Gen AI in Modern Marketing with Emily Maddox Sales Manager of Insider, on the Future of Commerce Stage, on Wednesday 22 at 1 pm. 📍 Meet us at stand A31! Discover a BRAND NEW WAY™ for personalized omnichannel customer experiences. #IRXeDX24 #Ecommerce
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Last month, our Brazilian team was at the Web Summit Rio in Rio de Janeiro 🇧🇷. Our CRO and Co-founder, Serhat Soyuerel, was on stage with Michael Koch, the CEO and Co-Founder of HubKonnect, and David Savage, Editor, and Evangelist at Nash Squared, for a Panel Debate on “How can AI help create a marketing plan?” From cutting-edge insights to thought-provoking discussions, it was an event packed with ideas on #innovation, #customer experience, #AI, #ecommerce, and much more. It was great connecting with industry leaders and gaining fresh perspectives on the evolving retail landscape. A big thank you to everyone who came by the panel, and to Web Summit Rio for the amazing event. Looking forward to coming back next year!