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The Neutrality Trap: Disrupting and Connecting for Social Change 1st Edition
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In The Neutrality Trap, expert mediators and facilitators Bernard Mayer and Jacqueline N. Font-Guzmán deliver an insightful and practical exploration of how to understand the conflicts we face as social change agents.
You'll learn about systems disruption and constructive engagement: how to develop the relationships and change strategies that help people, systems, and societies confront their most important social challenges. In this important book, you will:
- Discover how to challenge the status quo in an effective way
- Practice how to "get into good trouble," and pick the battles worth fighting
- Learn to be strategic in your approach to social change and sustain your efforts over the long term
Perfect for anyone interested in progressing and achieving social justice, The Neutrality Trap is an indispensable guide to engaging in and managing the necessary conflict that comes with meaningful change.
- ISBN-101119793246
- ISBN-13978-1119793243
- Edition1st
- PublisherWiley
- Publication dateJanuary 26, 2022
- LanguageEnglish
- Dimensions6.2 x 1.2 x 9.1 inches
- Print length272 pages
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From the Inside Flap
Racism, oppression, global warming―our world seems to be mired in complex, intractable issues with no clear way forward. But maybe we are looking for a light at the end of the wrong tunnel? We may be looking to resolve our differences and find solutions to our problems too quickly, when instead we need to deepen and intensify our conflicts and prepare for an extended effort to confront the systems that have created and perpetuated them. The message at the heart of The Neutrality Trap is that the wisest and ultimately most effective way to deal with our most profound problems is to avoid the lure of easy solutions or premature peace. We need to reach out across our differences but we also need to disrupt the forces that sustain the exploitation of people and the environment. Holding the tension between connecting and disrupting is crucial if we are to confront the social issues we face. We need to engage and talk with one another, but for real change to happen, we also need the wake-up calls of disruption and disorder.
Authors Bernard Mayer and Jacqueline N. Font-Guzmán are highly acclaimed conflict specialists whose stories, experiences, and research make this book a rewarding read for anyone serious about confronting our most daunting problems. They challenge all of us to embrace the potential we have to further social progress and caution us to be aware of the danger of reflexively calling for dialogue without also recognizing the necessity for disrupting regressive systems and building social movements. Reflecting on their own experiences as mediators and activists and drawing on the lessons of historic and contemporary social movements, they present a guide for how both disruption and dialogue are essential, if at times uneasy, allies in the struggle for social progress.
The Neutrality Trap helps readers to understand the deep issues of power, privilege, and identity in our contemporary societal conflicts. Those who want to be both agents of change and promoters of peace can learn how to address issues of race, gender, and colonialism. The authors ask us to reconsider our reliance on neutrality, objectivity, and professionalism and instead commit ourselves to justice, equity, and genuine connection. Readers will come away from this remarkable read with a sense of why conflict endures, how the systemic roots of oppression are perpetuated, and how we can “get into good trouble” by disrupting the status quo and becoming leaders and allies for change.
From the Back Cover
Praise for The Neutrality Trap
“Jackie Font-Guzmán and Bernie Mayer describe their journeys as intervenors and activists through truth telling and fiercely honest self-examination. This book challenges us to learn how to balance conflict and cooperation to achieve real, sustainable social change.”
―Colin Rule, CEO, Mediate.com and Arbitrate.com
“A valuable resource for any practitioner serious about disrupting structural racism.”
―Cheryl L. Jamison, JD, Former Executive Director, Association for Conflict Resolution
“Font-Guzmán and Mayer guide us on how to avoid the neutrality trap, engage in meaningful dialogue, and prepare to endure conflict.”
―Rafael Gely, JD, PhD, James E. Campbell Missouri Endowed Professor of Law, University of Missouri School of Law
“An engaging, thought-provoking, and inspiring exploration of the ways we can use conflict resolution practices to engage enduring conflicts that require transformation rather than settlement.”
―Jayne Seminare Docherty, Executive Director of the Center for Justice and Peacebuilding at EMU
“With wisdom and compassion, Font-Guzmán and Mayer give us a framework for understanding today’s polarization and a road map for moving forward. They model the honesty and vulnerability we all need to function in that intersection of conflict resolution and social justice reform.”
―Lucy Moore, Author of Common Ground on Hostile Turf
“The Neutrality Trap makes me very hopeful for the future, and I believe it will encourage more people to step up and take an active role in the fight for systemic change.”
―Moya Mcalister, Board Director of the Black Women of Forward Action (Windsor, ON)
“With remarkable frankness and humility, the authors reflect on their experiences to look at how often we stand behind the comfortable shield of neutrality, and in so doing, fail to deal with unjust systems that create and perpetuate harm.”
―Susanne Terry, Editor and contributor, More Justice, More Peace: When Peacemakers are Advocates
“Mayer and Font-Guzmán take readers beyond easy prescriptions into difficult, necessary, and fruitful ways to engage and support structural social change. Read this book to change your mind. It can change your neighborhood. Read this book to change the world.”
―Michelle LeBaron, Professor and dispute resolution scholar, Peter A. Allard School of Law, The University of British Columbia
About the Author
BERNARD MAYER, PhD, is an internationally recognized leader in the field of conflict intervention. He is Professor Emeritus of Conflict Studies at Creighton University and was a founding partner of CDR Associates, a pioneering conflict intervention and training firm. His previous books include Beyond Neutrality, Staying with Conflict, The Dynamics of Conflict, and The Conflict Paradox.
JACQUELINE N. FONT- GUZMÁN is a Fulbright scholar with vast experience in conflict, healthcare, academia, and the legal system. Her work has been internationally recognized. She serves as the inaugural Executive Director of Diversity, Equity, and Inclusion at Eastern Mennonite University and Professor in their Center for Justice and Peacebuilding. Her last solely authored book is Experiencing Puerto Rican Citizenship and Cultural Nationalism.
Product details
- Publisher : Wiley; 1st edition (January 26, 2022)
- Language : English
- Hardcover : 272 pages
- ISBN-10 : 1119793246
- ISBN-13 : 978-1119793243
- Item Weight : 1 pounds
- Dimensions : 6.2 x 1.2 x 9.1 inches
- Best Sellers Rank: #769,497 in Books (See Top 100 in Books)
- #1,252 in Business Decision Making
- #1,872 in Decision-Making & Problem Solving
- #8,279 in Leadership & Motivation
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Bernard Mayer and Jacqueline N. Font-Guzmán "look at what it takes for a system to change [or be changed] in meaningful ways -- what is required to dig deeply enough and act decisively enough to make a genuine difference on the most embedded, serious problems we face." Institutional racism, for example. "we argue in this book that by promoting connections across our differences, conflict intervention efforts can play an important role in social change...Dialogue for the sake of dialogue and collaboration for the sake of collaboration, disconnected from commitment to social change, is likely to reinforce the status quo. This is the neutrality trap. Unless our engagement efforts are matched by an equally strong commitment to disrupting oppressive systems, they will fail to make a profound contribution to social change....Disruption too is just part of the process of change."
They go on to point out, "Another dynamic tension that social movements must be sensitive to is the difference between what we refer to as chaotic disruption and strategic disruption. Chaotic disruptions [e.g. protests after George Floyd was murdered]are essential to social change efforts because they mobilize support, attract a great deal of attention, and force reactions from those in power. But chaotic disruption is hard to measure and difficult to keep clearly focused on the systemic nature of the problems they confront. Strategic disruption -- for example, the ongoing actions of the civil rights, anti-nuclear, and environment movements -- keep the pressure on for systems change over time."
As Mayer and Font-Guzmán are no doubt well aware, Dante reserved the last and worst ring in hell for those who, in a moral crisis, preserve their neutrality. Neutrals' lack of courage and conviction can also be explained, at least in part, by what James O'Toole characterizes as "the ideology of comfort and the tyranny of custom."
As I worked my way through Mayer and Font-Guzmán's lively and eloquent narrative, I was again reminded of the fact that CEOs at GE select their successors. When Reggie Jones selected Jack Welch, he told him to "blow up GE." Welch then initiated dozens of strategic disruptions of varying nature, extent, and impact. Joseph Schumpeter would characterize this as "creative destruction." For many (if not most) organizations, the single greatest barrier to overcome is their status quo. Long ago, Charles Kettering observed, "If you have always done it that way, it's wrong."
These are among the other passages of greatest interest and value to me, also listed to suggest the scope of Mayer and Font-Guzmán's coverage:
o Constructive Conflict (Page 7-9)
o Reflective Dialogue: WhatKeeps Us Going (20-25)
o Self-directed conflict resolution (35-37)
o The Transparency Challenge (37-40)
o Reflective Dialogue: Neutrality (47-50)
o Intersectionality (51-63)
o Conflicts (61-62, 105-112, and 119-125)
o Bases of Racism (67-70 and 72-75)
o Constructive Conflict Engagement (77-100)
o What Makes Engagement Constructive? (83-86)
o Assessing the Potential of Dialogue (95-97)
o Escalation (113-119 and 172-180)
o Strategies for Enduring Conflict: Durable Communication and Sustainable Power (126-134)
o Reflective Dialogue: Sußtaining the Effort (134-136)
o Three Crutches (139-142)
o Reflective Dialogue: OurvUse of Attributions (164-165)
o Disruption (169-191)
o The Rocky Flats Nuclear Weapons Plant Story (175-177)
o Chaotic Disruption (178-181)
o Guns in Mississippi (182-183)
o Reflective Dialogue: Inspirational Stories That Went Viral (188-191)
o Trust and PsychologicalDafety (196-200)
o Reflective Dialogue: Allies for Change (210-212)
o The Power and Vulnerability of the Status Quo (221-224)
o Reflective Dialogue: The life giving energy of social struggle (228-230)
Obviously, no brief commentary such as mine can possibly do full justice to the quality of the information insights, and counsel that Bernard Mayer and Jacqueline N. Font-Guzmán provide but I hope I have at least indicated why I think so highly of them and their work. I now conclude by presuming to offer two suggestions. First, while reading this book, keep a lined notebook near at hand in which to record your comments, questions, page references, and responses to questions posed by the co-authors throughout the narrative. These two tactics will help to facilitate, indeed expedite frequent review of the key material later.
Also, if you share my high regard for this book, I urge you to check out Connectable: How Leaders Can Move Teams from Isolated to All In, co-authored by Ryan Jenkins and Steven Van Cohen and published by McGraw Hill (March 2022).
"We write this book in the belief that fundamental system change is not only possible but inevitable," say Bernie Mayer and Jackie Font-Guzmán. Their approach in the nine chapters of this book is to combine research, personal experience of both conflict interventions and social activism, and memoir--personal reflection on that experience, including successes as well as learnings when processes failed or fell short.
When conflicts arise that are linked to systemic issues such as racism, sexism, and homophobia, it is especially important to not neutralize the weaker voices. Allowing the conflict to deepen and the less powerful voices to be heard can be done. And it can be done nonviolently. "Social action should be life-giving to us, and we need to build the support systems that help make it so."
This book takes a hard look at what passes for conflict resolution if the resolution continues to maintain unjust systems. It is critical of the status quo both in the U.S. and in Puerto Rica (where Jackie was born). Yet it is not a pessimistic book.
I see this book as evidence that the field of conflict intervention is learning and maturing. It can contain multitudes. When the neutrality veil is lifted, a deeper, better, goal appears -- truth and justice for all.