With empowered teams positioned locally, Acadia Insurance provides its agents with a high level of hands-on service and a deep understanding of a customer’s needs.
Our consultative experts listen first and are always ready to help by providing tailored coverage, tangible risk management and a consistent appetite to help our select group of distribution partners attract and retain customers for the long term.
Check out our Acadia Closer Coverage Brochure or additional information!
Independent Appointed Agents
Thank you for your business! Appointed agents can access our secure portal to manage their book of business quickly and efficiently. Quote small business, monitor pending transactions, and obtain account level billing, policy and claim details. » Log in to our secure portal
Key Contacts
General Inquiries
Mon–Fri: 8AM-4:30PM
1-800-773-4300
[email protected]
Billing Department
Mon–Fri: 8AM-4:30PM
1-800-870-1170 ext. 2078571
[email protected]
Claims
Mon–Thu: 8AM-5PM • Fri: 8AM–4:30PM
1-800-870-1170 ext. 2078575
[email protected]
Help Desk
Mon–Fri: 8AM-4:30PM
1-866-255-9677
[email protected]
Non-Appointed Agents
Acadia Insurance works exclusively through a select network of more than 220 independent insurance agencies with over 600 locations in cities and towns throughout New England and New York state. Our selective distribution strategy enables us to develop stronger relationships with our partners and focus on mutual success. In addition, our flat structure ensures that senior leadership maintain close contact with our agents and enable us to respond to feedback and opportunities quickly.
We seek partners located in our footprint who manage a profitable book of business, who value local expertise and service, and who can meet minimum premium volume commitments.
In return, Acadia Insurance provides its agents with above average compensation and profit sharing potential. In the last three years, 70% of Acadia agencies have earned profit sharing with an average payout exceeding 3% of earned premiums.
If you are interested in representing Acadia Insurance, please contact the local Regional Marketing Director in your area.
Key Contacts for Appointments
New Hampshire and Vermont
Joseph Manozzi
[email protected]
Maine
Robyn Sukeforth
[email protected]
Massachusetts & Rhode Island
John Varitimos
[email protected]
Connecticut & Eastern New York
Nicole Smith
[email protected]
Central & Western New York
Julie Hook
[email protected]
Benefits of Becoming an Acadia Agent
- Stable carrier with strong reputation
- Local presence & market expertise – Understand the local markets and exposures
- Strong relationships with Acadia branch & senior leaders
- Above average compensation
- Broad Appetite – small, middle market, and specialty marine capability
- Superior claims service & responsiveness – same day response in the event of a critical claim
- Assigned underwriters handle new & renewal – no working from an underwriting ‘pool’
