If you think an email you have received is a phishing attempt or other scam, please forward the message to OIT Abuse (abuse@utk.edu).

***Remember that you must send the email header for a report to be made.***

In Outlook, to forward a suspected email message you have received you must first display the full headers, and then insert them into the body of an email message.

For PC Users:

• Open the email message for which you want to view the headers. In the Outlook client, or Outlook Web Access (OWA), double-click the message so that it opens in its own window.
• In the Outlook client, select the File tab. Click the Properties button. To the right of Internet headers, the header information will be listed.
  • In Outlook Web Access:
    • Go to the three dots in the top-right corner of the specific message you are reporting.
    • In the drop-down menu, choose View, then View Message Details.
    • The “Message details” box contains the full Internet headers.
• The message headers are at the bottom of the window, in a box labeled Headers: or Internet headers:
• Select all the headers by clicking and dragging the cursor from the top left corner to the bottom right corner of the header text.
• Press Ctrl-c to copy the headers to the Clipboard. Click the Close button.
• Choose to forward the email, click in its main text window, and press Ctrl-v to paste the headers, sending the entire message and headers to OIT Abuse and copy me.

For Mac Users:

• Right-click the email in the message list and click View Source in the drop-down.
• The email’s header information will open in the text editor.
• Select all the headers by clicking and dragging the cursor from the top left corner to the bottom right corner of the header text.
• Press Command-c to copy the headers to the Clipboard. Close the window.
• Choose to forward the actual email, click in its main text window, and press Command-v to paste the headers, sending the entire message and headers to OIT Abuse and copy me.
• Please note that this feature is not available in older versions of the Outlook client for Mac OSes, so please make sure you are running the latest version.