Finalsite Status

All Systems Operational

Community Engagement Products (formerly Blackboard K12) Operational

Connect Operational

Mass Notifications Operational

Web Community Manager Operational

Reach Operational

Composer CMS (Content Management System) Operational

Composer US East Operational

Composer US Central Operational

Composer US West Operational

Composer UK Operational

Composer Asia Operational

SchoolAdmin (Enrollment Management System) Operational

Additional Components Operational

Finalsite Support (Phone Support and Tickets) Operational

Messages & eNotify Editor Operational

Finalsite Store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

Subset of Connect clients encountering internal server errors

Resolved - This issue is now resolved.
Apr 16, 17:37 EDT

Update - We are continuing to investigate this issue.
Apr 16, 17:36 EDT

Investigating - A subset of clients are encountering internal server errors when sending demographic files for processing. Our team is investigating this issue and working towards a resolution.
Apr 16, 16:03 EDT

Connect Release 5.22.45

Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 EDT

Scheduled - Connect will conduct scheduled maintenance Tuesday April 16th from 2:00amET to 6:00amET. There may be an impact to imports during this time. See release details at https://www.finalsite.com/blog/release-notes-ce.
Apr 11, 15:56 EDT

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

Degraded Performance - US Central

Resolved - This issue has been resolved.
Apr 10, 20:56 EDT

Monitoring - Sites are continuing to perform as expected and we are monitoring at this time. If you are encountering any issues, please contact our Support team.
Apr 10, 12:11 EDT

Update - We are seeing improved performance at this time, but are continuing to investigate.
Apr 10, 00:22 EDT

Investigating - Our team is investigating performance/availability problems on some US Central websites. We will provide additional information as soon as possible.
Apr 9, 20:45 EDT

Apr 9, 2024

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.