STATE HOUSE, APRIL 15, 2021.....Just over a year ago as reports of multiple deaths at the Soldiers' Home in Holyoke started to circulate, the calls started to pour into the office of former Rep. Aaron Vega, where Rep. Patricia Duffy worked as a legislative staffer.

"In all my years working in constituent service, I've never felt so helpless and heartbroken as I did when I spoke to those family members who did not know the fate of their loved ones," the first-term Holyoke Democrat said during a floor speech on Thursday. "We can't let that happen again."