Rbowden Scipio
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Cant pay for catering on the app for some unknown reason, so now i have to call the location. Yay. No option to delete or edit payment cards - fail. App adds a month to expiration when month is 2. Payment cards limited to three cards - fail. After three cards have been added, when attempting to pay with a different (fourth) card, the "Place Order" button will turn from red to gray and will not allow the orser to be placed. I should get a gift certificate for finding all these bugs for you.
2 people found this review helpful
Dana Quarles
I haven't had any issues or problems with the times I've used the app for my to-go pickup orders at all, so I'm loving it so far! If I did have to say anything negative, it would be about the Rewards program itself. Random rewards are nice, but it'd be cool to add missed check-ins, have a scale of rewards you can earn via the number of visits/transactions or even use a point system or something like that (based on your purchases).
11 people found this review helpful
DrEdwardStumer
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The App is ok, but I agree with everyone else that the way to earn rewards not being clear to the customer is poor. I would recommend just sticking to the standard point system that most reward apps use. It's clear, concise, and reliable. A drink gives 5, Toco gives 15, etc Having a "behind the scenes" way of gaining points, makes it hard for the customer to even stick with the rewards as they don't know what they are getting and when! Please consider revising the app :)
16 people found this review helpful