PA Launches Coronavirus Counseling Helpline

HARRISBURG, PA — A new helpline has been launched to counsel Pennsylvanians struggling with anxiety and other challenging emotions due to the coronavirus emergency.

The Department of Human Services on Friday announced is has launched a statewide Support & Referral Helpline, which is staffed by "skilled and compassionate" caseworkers, the agency said.

“Pennsylvanians will overcome this crisis together by following the guidance of public-health professionals who advise social-distancing to slow the spread of the COVID-19 virus, but physical isolation does not mean social isolation,” said Department of Human Services Secretary Teresa Miller. “We must support people where they are during this time of crisis.”

The toll-free, round-the-clock support line can be reached at 1-855-284-2494. For TTY, dial 724-631-5600.

The Department of Human Services has partnered with the Center for Community Resources, an experienced regional crisis and call center provider based in Butler County and licensed to provide crisis services.

“We recognize the significant strain this crisis is putting on families across Pennsylvania, and we want you to know that you do not have to struggle alone. If you need help, reach out,” said Secretary Miller. “The compassionate caseworkers staffing the Support & Referral Helpline will be there to answer your call and be a line of support during this difficult time.”

Other telephone resources for Pennsylvanians in need of support include:

• National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
• Línea Nacional de Prevención del Suicidio: 1-888-628-9454
• Crisis Text Line: Text “PA” to 741-741
• Safe2Say: 1-844-723-2729 or www.safe2saypa.org
• Veteran Crisis Line: 1-800-273-TALK (8255)
• Disaster Distress Helpline: 1-800-985-5990
• Get Help Now Hotline (for substance use disorders): 1-800-662-4357