Reporting inappropriate behavior


As part of our in-meeting security features to help you keep your meetings secure, you can report participants for inappropriate behavior during meetings by selecting which participants you would like to report, include any written details, and add attachments. This report is automatically sent to the Zoom Trust and Safety team to evaluate any misuse of the platform and block a user if necessary. 

You can also report abusive behavior that is related to Zoom but happened outside of a Zoom meeting, webinar, or event. Other types of requests you can submit to Zoom's Trust and Safety team include reporting fraudulent activity or a hacked account.

This article covers: 

Prerequisites for reporting participants for inappropriate behavior

How to report a participant during a meeting

While in a meeting, you can report a participant for inappropriate behavior. Reported participants are removed from the meeting.

  1. As the meeting host or a participant, click the meeting information icon in the top-left corner of the window.
  2. In the bottom-left corner of the meeting information dialog, click Report.
  3. Enter the participant(s) you would like to report.
  4. Select the reason for reporting the participant.
  5. If you are not currently signed in to your Zoom account, enter your email address.
  6. (Optional) Select the Include desktop screenshot check box to include a current screenshot of your desktop.
  7. Click Submit.
    You will receive a notification that your report was sent successfully.

Android | iOS

Note: Only meeting hosts are able to report meeting participants from the Zoom mobile app.

  1. As the meeting host, tap Participants . 
  2. Tap the name of the participant you would like to report, then tap Remove.
  3. Tap Remove and Report.
    The participant will immediately be removed from the meeting.
  4. Tap the reason why you are reporting this participant.
  5. (Optional) Tap Attach a Photo to include a screenshot or photo of the incident.
  6. Tap Send. 

iPad

Note: Only meeting hosts are able to report meeting participants from the Zoom mobile app.

  1. As the meeting host, tap Participants . 
  2. Tap the name of the participant you would like to report, then click Remove.
  3. Tap Remove and Report.
    The participant will immediately be removed from the meeting.
  4. Tap the reason why you are reporting this participant.
  5. (Optional) Tap Attach a Photo to include a screenshot or photo of the incident.
  6. Tap Send.

How to report participants for a past meeting or webinar

You can report a participant for a past meeting or webinar that you hosted, if enabled by an account owner or admin.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Meetings or Webinars.
  3. Click the Previous or Previous Webinars tab.
  4. Hover over a meeting or webinar, then click Report to Zoom.
  5. If your meeting or webinar consisted of several sessions, click Report this Session next to a session.
  6. Click the drop-down menu to select participants to report, then click Report.
    Note: You won't see this option if your meeting or webinar only had 1 other participant.
  7. Select the reason for reporting this participant.
  8. (Optional) Enter any comments to provide more information.
  9. (Optional) Click Choose File to add screenshots or photos showing the problem.
  10. Click Submit.

How to confirm reports

When you report a participant, you must confirm the report within 7 days or it will expire. To confirm a report, click the Confirm the Report link in the email you receive after reporting a participant. You can also confirm reports in the Zoom web portal.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Reports.
  3. Click the User Activity Reports tab.
  4. Click Reported Participants.
  5. Click the Wait for My Confirmation tab.
  6. Click Confirm next to the report that you want to submit to Zoom.

How to view and cancel reports

In the Zoom web portal, you can view all of your pending, confirmed, and completed reports. You can also cancel pending reports that were submitted by accident.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Reports.
  3. Click the User Activity Reports tab.
  4. Click Reported Participants.
  5. Click one of these tabs:
    • Wait for My Confirmation: Reports that are waiting for your confirmation and haven't been submitted to Zoom. Click Confirm to submit the report or click Cancel this Report to cancel the report before it's submitted to Zoom. 
    • Confirmed: Reports that were submitted to Zoom, but haven't been closed or solved.
    • Completed: Reports that were submitted to Zoom and have been closed or solved.