Previously, agents had to contact customer service via phone, email or chat to make changes to New Business policies or policies renewing on or after April 1, 2022. Now, these transactions are at your fingertips, once again, to make things more efficient and to help save you time.
*Exception: Effective date changes for new business suspended policies is no longer an option online. Agents will need to submit an endorsement either by file upload, email, or fax to have an underwriter review the effective date change request and either process the change or advise of additional information or documentation that may be required.
