Review Highlights
“Incredible property nestled inside uptown Dallas, among amazing restaurants and a row of bars.” in 6 reviews
“Alex was attentive to our needs while Eric, Dasia, Danielle K provided great service at the bar.” in 10 reviews
“Their Magnificent 7 Suites are really great, including such cool rooms as Rock Star, Last Czar and Leonardo.” in 5 reviews
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About the Business
Business owner information
DORIAN H.
Nestled in Dallas' fashionable Uptown neighborhood, Hotel ZaZa Dallas offers business and leisure travelers an inspiring experience with extensive perks among Dallas, TX hotels.
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Overall rating
374 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jan 28, 20248 check-ins
Oh boy, oh boy - we had such a nice stay at Hotel Zaza's Dallas location! What a treat!
The (regular - superior king) room was large, comfortably appointed and so sensibly put together that it felt spacious even WITH all the seating (comfy sofa, two chairs, ottoman seat at a makeup desk and swivel desk chair at a roomy regular desk) they managed to pack into it. Just really well set up.
All the staff (from the front desk to housekeeping to the servers in Dragonfly to the lady handing out free champagne) was friendly, but the valet guys are SO helpful and SO on-mission to make sure they help you in any possible way they can. What a friendly, welcoming bunch of men - I've never stayed anywhere that had a better bunch. While several different gents shuttled us around in the (gratis) hotel shuttles and gave us directions and recommendations (the valet staff are almost like concierges, frankly, on top of their other roles), Danny was a hero for us again and again, helping with so many different things.
The hotel is quiet (except for that tap-dancing elephant that was in the room upstairs last night) and well insulated (street noise and airplane noise is greatly muffled and dies to just nothing in the wee hours) and we slept great in the comfy bed. The shower - my word - what a wonderful shower. Lots of air flowing through the guest room - the bathroom mirror defogs in mere moments after a luxuriously blasting hot shower. Good toiletries (Bigelow). Great coffee/tea stations in the mornings; cookies, Tootsie Roll pops, red hot candies and fruit chews floating around in the afternoons. Oh, and a free wine station (with bubbly!) in the afternoons. Everything I saw is clean and fresh/new looking. Plenty of public areas to sit and visit. Great restaurant/bar on site. Wonderfully walkable location with an embarrassing richness of restaurants, bars and a handy Whole Foods.
Why am I telling you this? We want to return and I don't want to have any problem getting a room! Hey, Hotel Zaza (Dallas) provided one of my favorite stays in a few years - and we travel for fun once a month, so it had some real competition.Helpful 0Thanks 0Love this 0Oh no 0 - Bianca C.Los Angeles, CA1161354Nov 3, 2023
2 stars is my review so far after one night, unfortunately. I have 2 more nights to go, so hopefully, it will get better. The hotel definitely needs a MAJOR UPGRADE and renovation to have 4 or 5 stars and for the prices. Amenities are very dated such as the a/c, decor and furniture and overall essentials provided. My bathroom wall had a stain that can definitely come off, and it is still there. It is still there because my room never got cleaned today. I left in the morning at 945am and returned at 430pm and still no clean room. I did not have my Do Not Disturb sign on because I never even received one in my room. When I called, then everything came at once, even though I had asked for everything to be done when i would be gone again at 545pm! But people kept showing up from housekeeping (about 3 times) while I was trying to get ready. However, that being said , everyone at the hotel has been extremely hospitable and very nice, especially valet and restaurant staff.
I truly am hoping tomorrow brings a better stay at the Hotel ZaZa!Helpful 0Thanks 0Love this 0Oh no 0 - May 6, 2023
Solid four stars! Very nice clean boutique hotel.
Recently stayed here on a business trip and the experience was pleasant. The rates were surprisingly reasonable compared to the Hilton nearby but way nicer. The decor was old school 1920s revival charm. Service was very nice.
The room was pretty spacious. There's a mini fridge in the room however it was filled with drinks as part of the minibar. The gum downstairs was nice and newer. They do have a restaurant/lounge/bar downstairs which is very convenient. Valet parking is extra but you can book a room with the parking included which comes at a discount.
Overall nice experience. Would come back again.Helpful 14Thanks 0Love this 19Oh no 1 - Sep 27, 2023
Spent a beautiful afternoon here getting some work done in the lobby before grabbing lunch with a colleague. This hotel is just absolutely beautiful. You feel like you're frozen in time with the decor. It's almost a mix of old Hollywood with a modern twist. I'm not sure how to explain it but we enjoyed our visit. Lunch was delicious with lots of dietary options and substitutes. Grab an iced coffee as well! It's delicious.
Helpful 5Thanks 2Love this 13Oh no 0 - Daniel A.Bossier City, LA098Feb 28, 2024
This is by far the best place to stay, not only in Uptown Dallas, but all of Dallas. We have visited the location many times and still look forward to coming back. From the staff to the amenities, no part will disappoint. The hotel is walking distance of some of the best restaurants in Dallas, literally a two block radius. The staff is very accommodating and will give guest a complementary ride to anywhere they need to get to. We will definitely be back soon! Last, don't forget to visit Dragonfly, the premiere restaurant and bar located inside of Hotel ZaZa. Jason, the star bartender is a valuable part of this bar scene. He has a lot of experience with mixology and knowledge of the drinks served! Cheers to all!
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 30, 2022
I really enjoyed the ZaZa. Complimentary drinks in the lobby in the evening. No, not just at check in like some other places in the world. Super funky feel to it. Spotless and great service. There are courtesy cars you can hail from the valet that will take you to and pick you up from a three-mile radius. Valet service is generally quick even when manpower is tight.
If you are looking at the website and are thinking, "that's a really small pool," then you will be 100% correct. Unless you are into the LA / Vegas, I am more here to be seen than to cool off in the water, then skip packing your bathing suit.
Dragonfly, the hotel's restaurant, is actually great for any time of the day, including late night. Speaking of late at night there was a DJ there spinning tunes while getting a meal late after an event in the evening I went to. Late, as in midnight or later... the music was certainly loud enough for everyone to hear and to sometimes get the crowd singing along, but it was also quiet enough to have a casual conversation during a late night meal. That was simple magic no one else seems to get correct.
The rooms are spacious, comfortable, and quiet. Some have names -- I had to laugh passing the room called "Escape" thinking about what might happen if you don't make it out in time for check out.
In addition to the drinks in the lobby there were cookies at one point too plus non-alcoholic refreshments as well. Across the board it feels like a lot of attention is paid to the details which in the end make your stay feel really comfortable.
Driving in Dallas, at least for me, can be confusing and just plugging in ZaZa into Waze took me to the back of the hotel. Weird. Going around the block I found the main entrance without issue but ended up plugging in Dragonfly for future returns to the hotel instead of trying to figure out what was wrong with the ZaZa address and Waze.Helpful 4Thanks 0Love this 5Oh no 0 - Cheri Y.Pensacola, FL5000111818573May 17, 2023
Hubby & I had our Champagne Wedding Reception here. It's still one of our favorite places to stay in Dallas.
We also had one of the best Christmas Eve dinner's here we have ever had. The Dragonfly Restaurant & cocktail lounge is legendary.
We have even had a pool party here, as the pool area is BOMB.
We still love to stop by and have cocktails & stay overnight when we visit.
Highest Recommendations.Helpful 5Thanks 1Love this 4Oh no 0 - 5012691491Apr 30, 2022
This is a beautiful boutique hotel with unique (perhaps promiscuous?) artwork and decor. I stayed for a few days for a conference, and I couldn't have asked for a better experience! My room was spacious with a king size bed and couch. The bathroom had incredible shower pressure (I just wanted to stand there for hours!), and I also was able to use a small LED mirror to apply makeup. I was grateful for the small mirror because the bathroom lighting was a bit dim.
The hotel staff was also friendly and accommodating. I got toothpaste and a water bottle from the lobby even though it was way past midnight. The bar service and restaurant was 5/5 too!Helpful 6Thanks 0Love this 6Oh no 0 - Ashley C.San Antonio, TX1852716Oct 24, 2022
Absolutely love the hotel's vibe. Would definitely come back. A few issues with the establishment though:
- Room service food was mediocre (although on time)
- The elevator makes loud beeps on every floor it goes on (its also extremely dim which I don't mind)
- Had some issues w the toilet malfunctioning for an hour straight. I know this can happen anywhere but yikes
- The shower doesn't close tightly so water gets all over the floor no matter what you do
- TV remote / features are extremely outdated
Highlights:
- THE BED
- shower water pressure
- convenient Dragonfly restaurant connected to hotel
- complimentary 3 min radius transportation service
- valet parkingHelpful 2Thanks 0Love this 1Oh no 0 - Molly H.Dallas, TX01Mar 6, 2024
We hosted a three-day event for our company at Hotel Zaza! My entire 50-person team loved the hotel, the service, the location, and the food. The banquet staff is fantastic to work with. They are kind and go above and beyond to ensure all events run flawlessly. I have some very high-maintenance people to please in my group, and with the help of this AMAZING venue, everyone was so happy with the turnout!
Helpful 0Thanks 0Love this 0Oh no 0
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