Research & Analysis
Publication

PAYGo PERFORM: Financial, Operational, and Portfolio Quality KPIs for the PAYGo solar industry

Over the last decade, pioneering off-grid solar companies have demonstrated the potential of the pay-as-you-go (PAYGo) business model to expand access to energy and financial services among low-income households. The PAYGo Performance, Reporting and Measurement (PERFORM) framework, detailed in this technical guide, offers the PAYGo solar industry a standardized set of key performance indicators (KPIs). By adopting these KPIs, companies can track, benchmark, and improve performance while presenting a more accessible profile to investors, stimulating the capital investment needed for the sector to reach millions more households.

Developed by CGAP, GOGLA, and IFC Lighting Global in consultation with some 600 investors, PAYGo executives, and experts in energy and financial inclusion around the world, the PAYGo PERFORM KPIs are designed to meet the needs of companies and funders (donors and investors). The intention is to define a set of simple yet adequate measures that collectively allow a clear and distinct profile of a PAYGo solar company to emerge. All PAYGo solar companies are encouraged to adopt the KPIs and work toward making them the industry standard.

Technical Guide Cover

Related Resources

Data

PAYGo PERFORM Data Collection Tool

This tool may be used to collect data and conduct quantitative analysis of PAYGo firm performance. It enables users to calculate the PAYGo PERFORM KPIs from building block indicators.
Topic: Digital Innovation
Sub-topics: Role of Financial Inclusion

Related Research

Publication

Climate Risk and Financial Inclusion: A Regulatory Perspective

Climate change risks may drive the financial sector away from serving the least profitable and most climate-exposed clients, namely low-income, rural households, and micro, small, and medium enterprises. This new working paper outlines how inclusive green finance policies can help reduce these risks, creating a more stable and resilient real economy.
Publication

Emerging Trends in National Financial Inclusion Strategies that Support Women’s Entrepreneurship

Women entrepreneurs continue to face persistent gender-based barriers that impede their success – such as unequal access to financial accounts, constrained credit, and normative roles that keep women in the role of primary caregivers. Improved financial inclusion can help reduce some of these barriers. This WBL-CGAP Brief presents data collected by the World Bank’s Women, Business and the Law (WBL) project on how National Financial Inclusion Strategies can spur policy and regulatory reforms in support of women’s entrepreneurship. 
Publication

Igniting SDG Progress Through Digital Financial Inclusion (2023 edition)

Building on the success of the first edition in 2018, the 2023 edition of Igniting SDG Progress Through Digital Financial Inclusion looks at evidence-based examples for the 13 global goals relevant to digital financial inclusion. This work is a collaboration between the Office of United Nations Secretary-General’s Special Advocate for Inclusive Finance for Development (UNSGSA Queen Máxima), Better Than Cash Alliance, the United Nations Capital Development Fund, CGAP and the World Bank.