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Shipping Information & Policies
The United States Microsoft Store offers shipping to the U.S. and Puerto Rico. Expedited shipping is free and takes 2-3 business days, but you can pay a fee for Express shipping in 1-2 business days. Ground shipping, however, is only available in the U.S.; it is also free, but may take 3-7 business days.
Eligible Microsoft products can be purchased online and picked up in store, but only in certain locations. Curbside pickup, however, is not available at any brick-and-mortar Microsoft locations.
Seasonal Savings
Shop the Microsoft Store holiday sales. Throughout the year, Microsoft runs sales to celebrate major holidays like Memorial Day, President’s Day, and New Year’s. Sales often last a week or more, and feature Microsoft products at as much as 50% off.
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Black Friday and Cyber Monday sales: To kick off the holiday shopping season, Microsoft launches massive deals on Surface Books, laptops, Xbox gear, and other coveted products. During Black Friday and Cyber Monday sales, Microsoft slashes prices by as much as 50%.
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Back-to-School Sale: The Microsoft Store runs a back-to-school sale through the late summer and early fall. During the sale, the retailer often offers software-PC bundles for more than $100 off. In the past, the Microsoft Store has paired Microsoft 365 with select PCs, notebooks, and tablets.
Credit Card Offers
Microsoft gamers can apply for the Xbox Mastercard. Perks include:
- Earn 3 months of Game Pass Ultimate after your first purchase
- Earn 5x points at the Microsoft Store
- Earn 3x points on eligible streaming services like Netflix and Disney+
- Earn 3x points on eligible delivery services like Grubhub and DoorDash
- Earn 1x points on everyday purchases
- Redeem card points on games and add-ons at xbox.com
Appreciation Discount
- Military discount: Active, reserve, and former service members and their families can receive special discounts on most Microsoft products. If you qualify for the Military program, you can score up to 10% off office products, Surface Books, Xbox gear, software, and more.
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Student discount: Score free software and study tools for students. In addition to discounts, students receive free software and study tools. Students-only offers include:
- Free Office 365 Education for students enrolled in qualifying schools.
- Free access to the OneNote productivity app.
- Education discount: Available to K-12 and higher education students, parents, and faculty. The retailer also features exclusive education pricing on software, Surface Books, PCs, gaming gear and more.
More Ways to Save
- Shop the Microsoft's website dedicated Deals section where you can find limited-time savings and discounts on everything from laptops to Xbox accessories to apps.
- Sign up for email newsletters. Register your email to have the latest Microsoft news and special offers delivered to your inbox.
- Look for discounted Microsoft gift cards. On card swapping sites like Raise, you can often find discounted Microsoft gift cards for up to 13% off. Gift cards can be used on sale and clearance items, and combined with coupon codes and special offers.
Return Policy
Microsoft Store accepts returns and exchanges for eligible products for 30 days from the date of purchase or download. However, there are some purchases that are ineligible for return, including (but not limited to) digital apps, movies and TV shows, gifts cards, personalized products and final sale items.
Loyalty & Rewards Program
The free Microsoft Rewards program is included with your Microsoft account. All you need to do is sign into your account and stay signed in as you go about your regular business, such as searching on Bing or shopping at Microsoft.com.
Microsoft Rewards perks include:
- Get one point for every dollar spent at the Microsoft Store. You can also earn credits by searching with Bing on your PC or mobile device, playing games, and completing special offers. Points can be redeemed for a variety of Rewards, including:
- Gift cards, Microsoft swag, Xbox Live Gold membership, and discounts.
- Entrance to sweepstakes for prizes like gaming and laptop bundles.
- Donations to organizations like Teach for America and Boys & Girls Clubs of America.
Throughout the year, the Microsoft Store sends members emails announcing new products and exclusive deals.
Buy Now, Pay Later
MicroSoft Store offers buy now, pay later service with PayPal Pay Later and CitizensPay Line of Credit.
About Microsoft Store
With cutting-edge devices, software and entertainment, Microsoft is considered a leader in the tech sphere. At the Microsoft Store, you can shop the latest and greatest products from the world-renowned company. You’ll find cutting-edge technology for your personal and business needs, including Surface Books, tablets and virtual reality headsets. On the Microsoft Store site, you can equip your computer with advanced software like Microsoft Office, Windows and Visual Studio.
Unlike many online retailers, the Microsoft Store offers free shipping on all orders—no minimum purchase required. Microsoft also strives to simplify the return process by offering free return shipping and full refunds on qualifying items sent back within 30 days.
Microsoft Store FAQs
Microsoft doesn’t typically offer coupon codes for its physical goods, but they does offer a fair amount of discounts on a regular basis. You can, however, apply promo codes to save on digital goods like Microsoft 365 subscriptions.
Microsoft is always adding more deals and discounts on the website, and we’ll keep you up to date with all the latest Microsoft savings opportunities here at Offers.com.
No, Microsoft does not allow coupon stacking at this time.
Microsoft regularly drops deals on its Surface laptops and tablets, Xbox gaming systems and accessories, the Xbox Game Pass and more.
Microsoft does not offer a price match guarantee, but you may be eligible for a price adjustment per the Microsoft Store Price Promise. If you purchase a physical product from Microsoft Store and then Microsoft Store lowers the price of that item within 30 days of your delivery date (or 60 days if it’s a Surface device), you can reach out to Microsoft Store Support and request to receive a refund of the difference.
Savings Tips & Advice for Microsoft Store
Today's Best Tech Deals (Oct. 15): Save $200+ on these high-end laptops